User Guides

Agent
This guide covers everything you need to know about using AskUs.

Admin
This guide covers everything you need to know about administrating your AskUs account.

Resources

Introductory Tour
This tour will get you acquainted with the components of AskUs, it is the recommended starting point if you have recently activated a new account.

Customization Guide
AskUs offers powerful branding options through easy to use customizations. Instructions for applying those customizations can be found in the administrative manual. This guide gives tips on how to effectively give the launch link and chat client a look that reflects your business' professionalism and commitment to customer relations.

Knowledge Base
The AskUs Knowledge Base is a large collection of information, orgainzed by catagory. Topics range from help for specific HTML editing applications as they are used to add AskUs to your site, to very in-depth looks at the advanced features of the Control Center.