Great For Sales
- Welcome visitors to your site and introduce them to products they may be interested in
- Answer questions as shoppers are browsing your e-Commerce enabled site
- Multiple sales staff can collaborate to best serve customers
Great For Customer Service
- Multiple requests can be handled simultaneously by a single customer care agent
- Store categorized lists of common responses to questions
- Requests can be transferred, surveys can be included before and after the request
Easy to Add
- Supplement your existing call center with Online Customer Care with simple instructions
- Try it 15 days free to experience the benefits with no up-front costs
- Scalable from a single representative up to enterprise-level support center